Your finance team
Your finance team for getting paid.
Resolve handles the day-to-day work of turning invoices into cash.
Connect Xero or QuickBooks and Resolve works across your debtor book — monitoring what is owed, following up customers, understanding replies, tracking promises and queries, checking whether payment arrived, and bringing you in when a commercial decision genuinely needs you.
You run the business. Resolve runs the follow-up.
Finance · Today
Illustrative viewNeeds you
3 accounts
Resolve is watching
18 accounts
- Northgate Joinery LtdQuery raised on invoice 1042 — needs your decision£4,820
- Halden InteriorsPromised to pay Friday — Resolve is checking payments£1,275
- Kestrel Plant HireSecond reminder sent under your chase rules£960
More than credit-control software.
Resolve works the account from invoice to payment — not just a reminder on a due date. It holds the state of the relationship: what was said, what was promised, what is queried, and what has actually been paid.
That removes much of the routine credit-control workload normally carried by:
- The business owner
- A bookkeeper
- A credit controller
- A finance administrator
Resolve does not provide payroll, VAT, supplier payments, bookkeeping, management accounts or accounts preparation, and does not give accounting or legal advice.
The money-in loop
From invoice to payment, worked end to end.
- 01
Invoice enters
From Xero or QuickBooks, with the accounts as the source of truth.
- 02
Resolve monitors
Due, overdue, or already being handled — across the whole debtor book.
- 03
Follow-up under your controls
Only the customers, tone and timing you have approved.
- 04
Customer replies
Replies come back into Resolve where inbound email is configured.
- 05
Resolve understands the reply
Reads what the customer actually said and what it means.
- 06
Promise, query or dispute
The reply becomes a tracked promise to pay, a query or a dispute.
- 07
Payment checked against accounting truth
A promise is not cash. Payment is confirmed from your accounts.
- 08
You, only when needed
An exception queue for the decisions that genuinely need judgement.
- 09
Recover if appropriate
Eligible unpaid business debt moves on with its history intact.
Your team is working
While you are on site, Resolve is on the ledger.
You get an exception queue, not another inbox.
- The debtor book, watched continuouslyResolve knows which invoices are due, which are overdue, and which are already being handled — per customer, per currency.
- Follow-up inside your controlsChasing only happens within the rules you approve. Nothing goes out to a customer you have not activated.
- Replies organised, not piled upWhere inbound is configured, customer replies are received, grouped by account and read for meaning.
- Promises, queries and disputes trackedEach one has a state, an amount, a date and a history — so nothing quietly falls out of view.
- Payment verified before it countsResolve checks provider truth before treating money as received, and preserves history if debt moves to Recover.
Resolve handles the routine.
You handle the decisions.
Resolve handles
- Routine monitoring
- Routine chasing
- Reply organisation
- Promise tracking
- Payment verification
- Exception detection
You handle
- Commercial decisions
- Settlements
- Sensitive disputes
- Legal escalation
- Exceptions that genuinely need judgement
Alongside your accounts
Your accounts record what happened. Resolve helps make what should happen next actually happen.
Xero or QuickBooks remains your accounting system. Resolve sits above it as the layer that moves the work forward: reading invoices and payments as truth, never rewriting your ledger.
Payment is only ever treated as received once your accounting data confirms it.
Put Resolve to work.
More capability. Less admin. No extra headcount.